For players aged 21+ only

kkpb's commitment to responsible gaming

Stay safe while having fun — kkpb gives you all the tools to keep your gaming habits under control.

Our commitment

kkpb believes that online gaming is purely a form of entertainment — not a solution to financial problems. We are committed to creating an environment for players in Bangladesh where fun comes hand in hand with responsibility. Responsible gaming means understanding your own limits and enjoying yourself within them.

Our platform offers deposit limits, self-exclusion, time-out features and 24/7 Bengali live chat support — so every player stays protected and in control. Remember: gaming is meant to be an enjoyable experience, and keeping it that way is our goal.

Important: kkpb is for players aged 21 and above only. Opening an account or playing games by anyone under age is strictly prohibited. We enforce this through identity verification.

Protection tools

kkpb gives you the following tools to monitor and control your gaming habits. Contact our live chat support to use them.

Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. Requests to increase a limit take 24 hours to come into effect — this is for your own protection.

Time-Out Feature

Need a temporary break? Use the time-out feature to pause your account for anywhere between 24 hours and a maximum of 6 weeks. During this time, no login or betting will be possible.

Self-Exclusion

If you need a longer break, apply for self-exclusion. You can keep your account closed for 6 months, 1 year or permanently. Account recovery is not possible during the exclusion period.

Reality Check

A reminder pop-up will appear at set intervals — showing you how long you have been playing and how much you have won or lost. This helps you stay aware and make informed decisions.

Transaction History

You can view a complete history of all your deposits, withdrawals and bets in your account dashboard. Analyse your spending patterns and set limits as needed.

24/7 Bangla Support

Our Bengali-speaking support team is always ready to help with any concerns or issues related to gaming. Contact us via live chat or email us at [email protected] — we are here for you.

Signs of problematic gaming

When gaming goes beyond entertainment and becomes a problem, certain signs appear. If any of the following apply to you or someone you know, please seek help.

  • Betting beyond your means and repeatedly trying to win back money you have lost
  • Hiding your gaming activity from family or friends
  • Spending hours gaming while neglecting daily responsibilities, family or work
  • Unable to stop gaming when you try, or feeling restless when you do
  • Borrowing money or selling assets to cover gaming expenses
  • Experiencing stress, anxiety or depression as a result of gaming

Age verification and child protection

21+

kkpb is for players aged 21 and above only. Age is verified at the time of account registration and additional proof may be requested at any time.

Advice for parents: If there are minors in your home, enable Parental Controls on your devices and keep your kkpb account credentials secure.

Identity protection: Do not share your account username or password with anyone. Playing on behalf of or under the identity of another person is prohibited and may result in account closure.

How to set limits

Using kkpb's responsible gaming features is straightforward. Follow the steps below.

01

Log in to your account

Log in to your kkpb account and go to your profile settings.

02

Open the Responsible Gaming menu

Find the "Responsible Gaming" section in settings and click on it.

03

Choose your limits

Deposit limit, time-out or self-exclusion — choose what suits your needs.

04

Contact support

For any issues, our team is ready to help via live chat or email.

Tips for healthy gaming habits

Responsible gaming is not just about setting limits — it is a mindset. Building the habits below will keep gaming enjoyable at all times.

Set a budget: Decide how much you will spend before each session. If you lose, do not chase your losses.

Set a time limit: Decide in advance how long you will play. Set a timer and take a break when the time is up.

Treat winnings as a bonus: Do not expect to earn income from gaming. A win is an extra pleasure — if it does not happen, that is fine too.

Do not play under the influence of alcohol or substances: Making decisions in an altered state of mind is difficult, so stay cautious.

Keep a balance with other activities: Spend time with friends and family, pursue hobbies — gaming should not be your only source of enjoyment in life.

Do not play with borrowed money: Only spend money whose loss would have no impact on your family's daily life.

Take regular breaks: Focus fades during long sessions and the likelihood of making risky decisions increases. Take a break at least once every hour.

Need help? Contact us

Live Chat Support

Get instant help in Bengali 24 hours a day, 7 days a week. Our trained support team is always ready to assist with any gaming-related concerns.

Email Support

For detailed questions or to apply for self-exclusion, email us at: [email protected] — we will respond as quickly as possible.

Confidentiality guaranteed

All discussions related to responsible gaming are kept completely confidential. Protecting your personal information is our responsibility.

Frequently Asked Questions

Log in to your kkpb account and go to the "Responsible Gaming" section in your profile settings. There you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

Yes, self-exclusion can be taken for 6 months, 1 year or permanently. In the case of permanent exclusion, account recovery is not possible. To apply, contact us via live chat or email — our team will help you complete the entire process.

Yes, your account funds remain completely safe during a time-out period. Only login and betting access are temporarily suspended. Once the period ends, you can use your account as normal.

kkpb is for players aged 21 and above only. Age is verified at the time of account registration. If an underage account is identified, it will be closed immediately and all balances will be forfeited.

Start by speaking with them compassionately and having an open conversation about the issue. Then let our support team know — we can apply the necessary limits to the account in question. We also recommend seeking professional mental health support.

kkpb places your wellbeing above gaming revenue. Our support team provides impartial advice on self-exclusion, limit setting and taking breaks. We can also point you toward external professional help when needed.

Enjoy kkpb safely

Play responsibly and enjoy the gaming world at kkpb. Check our FAQ to learn more or start playing right away.